Chargeback representment cycle is a process by which
merchants are able to dispute chargeback by showing evidence that transaction
was authentic.
Based on the evidence provided, the card brand reverses the
chargeback and refund merchant.
In case of a chargeback isn’t represented successfully, then
merchant can go for arbitration, which can result in additional fees.
Why
Chargebacks need to be represented?
30% of merchants represent all chargebacks, while 60% represent
fraud coded only. It is extremely important to keep the pros and cons into
consideration because some chargebacks can hurt the business. Why chargebacks
should be represented? Why business needs to be proactive?
• Chargebacks are not only loss of sale, but they also come along with
fees without warning. The business will lose revenue; additional costs may hurt.
• If there are numerous chargebacks then the merchant may lose
the trust from the processor. Many banks assume that the merchant is guilty, chargeback
representment will assure that your business doesn’t get blacklisted.
• The billing address and shipping address were the same, and the merchant was received as per post service.
Why
Outsource It to Chargeback Expertz
We have 7+ years of experience and expertise in representing
chargebacks
•We have maintained our win rate of 85% for 3 years.
•We have a record of reduced second chargebacks.
•We delegate a committed representative to improve your ROI.
•We help you in improving your relations with the issuer.
•We provide you full access to track your chargebacks.
•We create a customized business process for you to minimize
and win chargebacks.
•We provide daily, weekly and monthly reports to inspect
your chargebacks.
